Privacy Policy

Last updated: 2026-03-18

J&T Builders LLC ("Company", "we", "us", or "our") operates the website https://jtbuildersct.com and provides home construction, remodeling, and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide when you:

Fill out forms on our website
Request a quote for our services
Subscribe to our SMS or email communications
Contact us directly

This information may include:

First and last name
Email address
Phone number
Home or business address

SMS/Text Messaging Policy

By opting in to SMS communications from J&T Builders LLC, you agree to receive text messages from us. These messages may include:

Marketing Messages: Special offers, discounts, service updates, and promotional information about our services (only if you separately consent to marketing messages).
Non-Marketing Messages: Project updates, appointment reminders, scheduling confirmations, and service-related communications.

Message Frequency: Message frequency may vary based on your interactions with us.

Message & Data Rates: Message and data rates may apply depending on your mobile carrier plan.

Opt-Out: You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or (475) 348-7838.

Carriers: Carriers are not liable for delayed or undelivered messages. Supported carriers include but are not limited to AT&T, Verizon, T-Mobile, Sprint, and other major US carriers.

Message & Data Rates: As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Consent: Consent to receive SMS messages is not a condition of purchase. You may choose not to opt in and still use our services.

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Schedule appointments and send service reminders
Send SMS notifications, alerts, and marketing messages (with your consent)
Respond to your inquiries and provide customer support
Send promotional communications (only with your consent)
Improve our website and services
Comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist us in operating our business (e.g., SMS platforms, scheduling software, payment processors)
Our team members who perform services
Legal authorities when required by law

All third-party service providers are required to protect your information and use it only for the purposes we specify.

⚠️ Mobile Information & SMS Data Protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw your consent at any time
Opt out of marketing communications

To exercise any of these rights, please contact us at [email protected] or (475) 348-7838.

Cookie & Tracking Practices

Our website may use cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

J&T Builders LLC
17 Farnam Hill
Bethel, CT 06801
Phone: (475) 348-7838
Email: [email protected]

If you have any questions regarding privacy, please read this privacy policy or contact us at the information above.